JFS Basic Needs Support | Shalom Austin



Many in our community face hard times, encounter a crisis or worry about meeting their basic needs. Jewish Family Service provides financial assistance and essential services to assist with food, housing, utilities and other necessities.


In order to apply for any of the resources below, please fill out this form and a JFS staff member will be in touch with your shortly.

Food Pantry

Jewish Family Service maintains a food pantry stocked with nonperishable staple items such as pasta, rice, beans, soups, canned vegetables and fruits, peanut butter, cereal, etc.

These items are available to JFS clients and community members living with food insecurity.

Contact the JFS office at jfs@shalomaustin.org or (512) 250-1043 for more information.

Financial Assistance

Jewish Family Service is sometimes able to provide emergency financial assistance to individuals in the Greater Austin area during times of financial hardship, when that individual is working with a Case Manager. 

Limited funds are available to address basic needs such as rent, mortgage, utilities and food. Assistance is geared towards addressing the most critical needs such as avoiding eviction, utility shut-off and hunger.

All requests for assistance are carefully screened utilizing a financial assessment. Related documentation such as copies of current bills, leases, and bank statements may be required.

Funding for emergency financial assistance is made possible through generous contributions to the Shalom Austin Annual Campaign.

In order to apply for financial assistance, please fill out this form and a JFS staff member will be in touch with your shortly.

To learn more about JFS financial assistance and other financial support, please reach out to us at jfs@shalomaustin.org or (512) 250-1043.


We’re here to help.

Jewish Family Service accepts the following insurance coverage for counseling services: Medicare, Blue Cross Blue Shield PPO, Humana, Aetna, United Healthcare, Magellan, and Cigna.

JFS provides a sliding fee scale for people whose coverage we aren’t able to accept or for those who may not have current coverage.

For more information about our sliding scale, please contact us at jfs@shalomaustin.org or (512) 250-1043.

Please note we are not a 24/7 crisis center. If you have a mental health emergency, please call 512-472-4357 [HELP]. 

Rachel VanScoyoc

Rachel VanScoyoc

JFS Office Manager

O (512) 250-1043