Vinnie Hogan, Shalom Austin transportation specialist gives a ride to those in need. Credit: Rebecca Golden 

In the vibrant city of Austin, Shalom Austin Jewish Family Service Transportation Specialist Vinnie Hogan begins each day with a deep sense of purpose. As dawn breaks, he rises early to dress his children, ensuring they are ready for school. With their laughter echoing in his ears, he drops them off safely before embarking on his journey to the Dell Jewish Community Center where he dedicates his day to transporting those in need.  

Upon arriving at the Dell JCC, Vinnie takes a moment to review the day’s schedule, reflecting on the individuals he will serve. Will a wheelchair lift be needed for his first client? If so, he prepares the bus, equipped with a lift to assist those with mobility challenges. For smaller groups, he opts for the sedan, while the larger bus accommodates up to ten passengers. Each decision he makes is guided by a genuine desire to create a welcoming and supportive environment.  

Health and safety are always at the forefront of Hogan’s mind. He ensures that masks are available for clients with health concerns and takes the time to adjust seats for those who need extra care. For clients with low or no vision, he offers a steady hand, helping them navigate the process of entering and exiting the vehicle with dignity and ease.  

Hogan’s schedule is thoughtfully structured. On Mondays, Wednesdays and Fridays, he provides transportation for clients attending Shalom Austin events at the Dell JCC, which range from invigorating Zumba classes to therapeutic sessions and lively games of Mahjong and Rummy Q. On other days, he assists clients with one-off appointments, often involving medical visits or heartfelt reunions with loved ones in retirement facilities. Recently obtaining his commercial driver’s license, Hogan is also on standby during severe weather, ready to pick up afterschool kids through the Kids Connection program.  

In addition to driving clients, Hogan coordinates all trip schedules, tailoring arrangements to each client’s communication preferences. While many are comfortable with email and text messages, others prefer traditional scheduling over the phone. This attention to detail ensures that every client feels valued and understood.  

The demands of his work can be intense. On busy Mondays and Wednesdays, Hogan may drive nearly 150 miles over ten hours, completing around 14 rides in a single day. Yet, amid the whirlwind of activity, he finds profound inspiration in the connections he fosters. Many of his clients form a tight-knit community, sharing laughter, stories, and sometimes even tears during their journeys together.  

The impact Hogan has on the lives of those he serves is immeasurable. For many clients, he is not just a driver but a trusted companion. He listens as they share their hopes and fears, providing not only transportation but emotional support as well. Some clients, having recently moved to Austin, find in Hogan a friendly face that helps ease their transition. Long-time residents express their gratitude for the connections he fosters within the community, often recounting how his service has alleviated their feelings of isolation.  

Hogan has witnessed the transformative power of companionship firsthand. He has seen clients, once reserved and anxious, bloom into active participants in their community thanks to the opportunities his rides provide. Whether they are heading to a social event or a medical appointment, Hogan’s presence helps them feel valued and connected, reminding them that they are not alone in their journey.  

To enhance the atmosphere of each ride, Hogan curates playlists featuring the timeless music of Frank Sinatra and The Beatles, ensuring that every journey feels special and comforting. His thoughtful approach transforms simple trips into memorable experiences filled with warmth and companionship.  

Through his role in JFS, Hogan is not merely a driver; he is a vital link in a network of support that helps individuals navigate the complexities of life. His experiences highlight the power of community, compassion, connection, and the importance of reaching out and supporting one another in an often-disconnected world. In every mile he drives and every conversation he shares, Hogan leaves an indelible mark on the hearts of those he serves, fostering a sense of belonging that can change lives.