JFS Case Management | Shalom Austin

CASE MANAGEMENT

HELPING THROUGH HARD TIMES

The Case Management team offers support and advocates for those experiencing challenging situations in life.

CASE MANAGEMENT

When individuals or families encounter a crisis and find themselves worrying about meeting their basic needs, Shalom Austin Jewish Family Service is here to respond. Case ​managers assist with food, housing costs, utilities, and other necessities. We provide an array of services and resources for individuals of all ages. The case management team works with our volunteer department to assist with a variety of needs.

We provide:

  • Assistance in identifying and applying for available resources
  • Support in building confidence and skills to address life’s challenges
  • Assistance in coordinating and managing resources from ​our partner ​agencies

To apply for any of the resources below, please fill out this form and we will be in touch with your shortly.

Older Adult Services

JFS staff provides many services to older adults and their families. Through case management and counseling, JFS offers support groups and resources, recommendations for rehabilitation care, and living arrangements when possible.  Contact us at jfscasemanagement@shalomaustin.org.

Financial Assistance

Financial Support and Assistance

We offer a holistic approach that is client-centered and strength-based to address clients’ financial, emotional, and employment needs. We support our clients, help them define goals, and create a plan to reach financial stability through financial education and financial assistance. By providing clients with encouragement and accountability, they are empowered to work towards their goals.

Please complete the Case Management Request form for financial assistance requests here.  Once documentation is received, a case manager will contact you. 

Jewish Family Service food pantry stocked full of donated canned goods.

Food Pantry

We serve the Jewish community and beyond here in Austin through our food pantry. We offer monthly opportunities to receive food and other personal and household items assistance. Please fill out the form below and our coordinator, Joan Maniere, will be in touch with you to confirm future deliveries or pickups. Please note, based on your address, we may or may not be able to offer delivery services. 

Jewish Family Service food pantry stocked full of donated canned goods.

Job Search Assistance

Shalom Austin Jewish Family Service partners with Project Empowering and Employing (Project EM), a nationwide, virtual job seeker support platform. Project EM gives job seekers equal access to employment opportunities, providing all the assistance and tools a jobseeker needs to find work – from job lists to resume writing to career counseling and more. We provide our clients with access to resources throughout the country from the comfort of our client’s homes.

Click here to embark on your employment journey. You will have an option to sign up for personalized support or explore their workshops to gain valuable training, depending on your individual needs.

Jewish Family Service food pantry stocked full of donated canned goods.

Nurse-Patient Advocacy Program

Don’t navigate health chllenges alone! Our Nurse-Patient Advocate guides patients and family members/caregivers in easing the transition through challenging healthcare situations.

We know that physical and mental health are intricately connected. Shalom Austin Jewish Family Service therapists and case managers work closely with our nurse-patient advocate to offer holistic services to meet the various needs of our clients. 

Please note we are not a 24/7 crisis center. If you have a mental health emergency, please call (512) 472-4357 [HELP]. 

Hilary Katz

Hilary Katz

JFS Case Manager

Liron Ramon

Liron Ramon

JFS Case Manager

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