JFS Case Management | Shalom Austin



The Case Management team offers support and advocates for those experiencing challenging situations in life.
When individuals or families encounter a crisis and find themselves worrying about meeting their basic needs,
JFS is here to respond. Case ​managers assist with food, housing costs, utilities, and other necessities.
We provide an array of services and resources for individuals of all ages.
Our case management team works with our volunteer department ​​to assist with a variety of needs.
We provide:
Assistance in identifying and applying for available resources
Support in building confidence and skills to address life’s challenges
Assistance in coordinating and managing resources from ​our partner ​agencies


In order to apply for any of the resources below, please fill out this form and we will be in touch with your shortly.

Woman taking care of her older parents

Older Adults Services 

JFS staff provides many services to older adults and their families. Through case management and counseling, JFS offers support groups and resources, recommendations for rehabilitation care, and living arrangements when possible.

To connect with us, please email jfscasemanagement@shalomaustin.org.

Visit our ​Adults 60+ webpage for additional programming and offerings.

Powerful Tools for Caregivers

This series of six classes is designed to empower family caregivers of older adults to take better care of themselves.

  • Identify and reduce personal stress
  • Communicate feelings, needs and concerns
  • Communicate more effectively during challenging situations

Session 1: Group meets every Wednesday beginning August 31

August 31, September 7, 14, 21 & 28, October 12 I 9:30 AM I Online

Session 2: Group meets every Monday beginning November 14

November 14, 21 & 28, December 5, 12 & 19 I 10 AM I JCC Campus

For more information, please contact Hilary Katz at hilary.katz@shalomaustin.org.

Financial Stability/Assistance

Management staff offers a holistic approach that is client-centered and strength-based to address clients’ financial, emotional, and employment needs. We support our clients, help them define goals, and create a plan to reach financial stability through financial education and financial assistance. By providing clients with encouragement and accountability, they are empowered to work towards their goals.

Job searching can be overwhelming. You are not alone. We are here for you. Project EM is a national initiative bringing Jewish human agencies together to provide support to job seekers.

Please complete the Case Management Request form for financial assistance requests by clicking here and provide the requested documentation as shown on the form. Once documentation is received, a case manager will contact you.

Food Pantry

Jewish Family Service maintains a food pantry stocked with nonperishable staple items such as pasta, rice, beans, soups, canned vegetables and fruits, peanut butter, cereal, etc.

These items are available to JFS clients and community members living with food insecurity.

To request to receive Food Pantry items, please complete this form

Job searching can be overwhelming. You are not alone. We are here for you. Project EM is a national initiative bringing Jewish human agencies together to provide support to job seekers. Project EM is designed to operate in a holistic manner, recognizing that each job seeker is an individual and each job search is important.

In the wake of COVID-19, when so many people across the U.S. are out of work, finding a job is harder than ever. And while there are innumerable services that cater to larger cities, smaller communities of jobseekers are often getting overlooked. We have created Project EM to bridge that gap.

Project EM is a nationwide network that provides all the assistance, resources, and tools a jobseeker needs to find work – from job lists to resume writing to career counseling and more. Our goal is to ensure that no matter where someone is located or where they are on their career journey, they can rely on Project EM to provide whatever help they require to succeed. 

Click here to sign up for personal support. 

Click here to explore Project EM workshops. 

Please note we are not a 24/7 crisis center. If you have a mental health emergency, please call 512-472-4357 [HELP]. 

Hilary Katz

Hilary Katz

JFS Case Manager

Liron Ramon

Liron Ramon

JFS Case Manager