POLICIES

A Dell JCC Membership entitles you to full access to the Health & Wellness Facility, including the fitness center, aquatic center, tennis center, gymnasium, locker rooms, and nature trail. JCC Members receive exclusive access to numerous weekly group exercises classes. Members may also take advantage of early registration and discounts on programs and events such as JCamps, enrichment classes, and more.

The Dell Jewish Community Campus is home to multiple Jewish organizations. Access to those organizations is independent of the Dell JCC. If you are interested in joining any of their organizations, you may contact them directly to schedule tours or inquire about membership.

JCC MEMBERSHIP TERMS 

• Persons applying for membership shall not be turned away because of their age, gender, disability, fitness level, interests, background, race, sexual orientation, gender identity or religion.
• Financial aid is available to individuals and families to assist with the costs of membership and fees for JCC programs.  Financial aid is awarded according to family income. Financial aid determinations are conducted in a strictly confidential manner. Contact financialaid@shalomaustin.org.
• All members are required to abide by the Shalom Austin Code of Conduct.
• You may cancel your membership without penalty within 5 business days of joining.
• Your monthly membership dues will be billed to your credit card or drafted from your bank account on the first of every month.
• If you wish to pay annually or semi-annually, these payments are considered prepaid and are non-refundable in the event of early termination. You will receive a bill indicating that your next payment is due in January and/or July.
• The facilities may periodically close due to inclement weather, health concerns or other outside factors. We do not prorate or refund membership dues in these circumstances.
• We reserve the right to change membership rates, terms, and policies at any time.
• A member may freeze their membership for up to six consecutive months. There is a $20/month administrative fee to freeze memberships, and the request must be submitted 10 business days before the next billing cycle. A member may freeze their membership no more than once per 12-month period. Those enrolled in the Early Childhood Program and Kids Connection programs cannot freeze their memberships because an active Family membership is required.
• Members may upgrade their membership any time during the year; the process takes up to 10 business days to complete. Members may downgrade their membership once per 12-month period.
• We are unable to change memberships retroactively. It is imperative that all membership requests are received within 10 business days before the next billing cycle.
• Previous members who canceled their membership must pay the membership activation fee. Previous members who have unpaid balances must pay their balance in full to rejoin.
• Your membership will automatically renew monthly. Cancellation of your membership requires a 30-day cancellation notice via form. Contact membership@shalomaustin.org at least 30 days prior to the next billing date to cancel your membership. Cancellation will be processed from the date of receipt of the form.

MEMBERSHIP TYPE & DISCOUNT GROUP POLICIES Couple memberships include any 2 individuals living in the same household.

• Family memberships include up to 2 adults and unlimited children up to age 25 living in the same household.
• Young adult memberships are available to individuals age 13-25. When the member turns 26, the membership automatically converts to the standard individual membership rate. If the member is a minor, there must be a parent or guardian listed as an inactive primary member on the unit.
• Senior memberships require one individual in the membership to be 65 years or older.

FAMILY PROGRAM ENROLLMENT POLICIES

• Early Childhood Program: The Early Childhood Program at the Shalom Austin Jewish Community Center is a members-only program. Families must choose to become either Shalom Austin Family Members or ECP Affiliates to be added to the ECP waitlist or enroll in ECP. All ECP Affiliates must activate a Family membership immediately upon acceptance of an offered spot at the ECP, not when attendance begins. Shalom Austin reserves the right to charge a penalty for inactive or unpaid membership dues of no more than 25% of tuition.
• Kids Connection: Kids Connection after-school care at the Shalom Austin Jewish Community Center is a members-only program. All Kids Connection families must activate a Family membership immediately upon acceptance of an offered spot at the Kids Connection, not when attendance begins. Shalom Austin reserves the right to charge a penalty for inactive or unpaid membership dues of no more than 25% of tuition.
• Non-Member Children of Active Parents: If an individual has an active membership and wants to enroll their inactive-membership child in a program, their child will automatically be enrolled as a non-member. They can either upgrade to a membership that includes their child or pay non-member rates for the child.
• Non-Member Children of Active Grandparents: If a grandparent wants to enroll a grandchild in a program, the grandchild must be the enrollee. If the grandchild is not a member, they cannot get member discounts through the membership belonging to the grandparent. If a grandchild lives with the grandparents, they can upgrade their membership to a family level.

GUEST POLICIES

We welcome you to bring guests to our facilities. Please note, complimentary guest passes must be present to redeem. An active JCC member must accompany guests when using a complimentary pass.

RECIPROCAL MEMBERSHIPS

Your JCC Membership offers you the opportunity for a “home away from home” when you travel. Most Jewish Community Centers in the United States offer membership reciprocity for members of other Jewish Community Centers. Please contact the JCC in the city you will be traveling to in order to find out about their policies for reciprocal memberships. 

Release of Liability, Waiver of Claims, and Assumption of Risk

THIS IS A LIABILITY RELEASE AND A BINDING CONTRACT. BY SIGNING THIS AGREEMENT, YOU ARE WAIVING CERTAIN LEGAL RIGHTS. YOU ARE RELEASING SHALOM AUSTIN AND ITS EMPLOYEES FROM LIABILITY FOR POTENTIAL CLAIMS RELATED TO USING THE FACILITIES AND/OR PROGRAMS. PLEASE READ THIS CAREFULLY.

In consideration of the opportunity to use Shalom Austin’s facilities, services, and programs, with or without supervision, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, I, for myself, and on behalf of my minor children which I may enroll in programs, my heirs, executors, next of kin, successors in interest, guardians, legal representatives, assigns, and administrators, do agree as follows:

1. I acknowledge and understand that I am using Shalom Austin’s facilities, equipment, services, and programs AS IS, and acknowledge and understand that NO WARRANTIES are being extended to me with respect to any aspect of my use of the facilities, equipment, services, and programs.

2. I am aware that there are risks involved in all aspects of educational and recreational programming, physical training, exercise equipment, swimming pools or saunas, and gymnasium offered by Shalom Austin. These risks could include serious injury or death, whether due to my own negligence or due to the negligence of others.

3. I agree and understand that enrolling and participating in education and recreational programs, and the use of facilities, equipment, and services is voluntary and that if I am not willing to acknowledge the risk and agree not to sue, I may not enroll in education and or recreational programs or use the facilities, equipment, and services.

4. I willingly assume full responsibility for the risks arising out of the enrollment in educational or recreational activities, for me or my minor children, and arising out of our use of the facilities, equipment, and services. I accept full responsibility for any injury or death that may result from participation in any activity, service, program, or class while at Shalom Austin or which may result while participating in any activity under the direction of any representative of Shalom Austin. I acknowledge that neither I or my minor children have physical impairments or illnesses that will endanger us or others.

5. EXERCISE MAY BE SEE A DOCTOR BEFORE STARTING ANY EXERCISE PROGRAM. I understand that the activities available at the Shalom Austin facilities may involve strenuous physical activity and that a medical evaluation from my own physician is advisable before participating in any fitness program. I understand that neither Shalom Austin, its staff, or contractors, are medical providers and therefore, I should see a medical provider of my own choosing before participating in any fitness program, class, activity or program at Shalom Austin. I recognize, appreciate and understand the danger of physical stress, strain or injury that may result from any activity that requires physical exertion and accept these risks. I declare that I am physically able to participate in physical activity and exercise. I have obtained medical clearance, or I am of the firm conviction that I and my minor children are physically capable of pursuing physical activity and fully accept the consequences of my decision to do so.

6. I agree to abide by the rules of the JCC and Shalom Austin and will abide by the instructions of its staff and contractors.

7. WAIVER OF LIABILITY. ON BEHALF OF MYSELF, AND TO THE EXTENT PERMITTED BY LAW, ON BEHALF OF MY SPOUSE/DOMESTIC PARTNER, MY CHILDREN, MY PARENTS, GUARDIANS, HEIRS, NEXT OF KIN, PERSONAL REPRESENTATIVES, HEIRS AND ASSIGNS VOLUNTARILY AND FOREVER RELEASE AND DISCHARGE SHALOM AUSTIN, ITS OFFICERS AND AGENTS; COVENANT AND AGREE NOT TO SUE SHALOM AUSTIN, ITS OFFICERS, EMPLOYEES AND AGENTS; AND, I WAIVE, ANY CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, DEBTS, DAMAGES, LOSSES, COSTS, FEES, EXPENSES OR ANY OTHER LIABILITIES OR OBLIGATIONS OF ANY KIND OR NATURE, WHETHER KNOWN OR UNKNOWN, DIRECT OR INDIRECT; FOR ANY PERSONAL INJURIES, PROPERTY DAMAGE, ACCIDENTS OR DEATHS TO ME, MY SPOUSE/PARTNER, MY CHILDREN, OR MY PARENTS THAT MY ARISE PARTICIPATING IN EDUCATIONAL OR RECREATIONAL PROGRAMS OR WHILE USING SHALOM AUSTIN’S FACILITIES, EQUIPMENT OR SERVICE, INCLUDING, BUT NOT LIMITED TO ANY PERSONAL INJURIES, PROPERTY DAMAGE, ACCIDENTS OR DEATHS TO ME, MY SPOUSE/PARTNER, MY CHILDREN, MY PARENTS WHICH ARISE OUT OF, RESULT FROM, OR ARE CAUSED BY ANY OTHER MEMBER, GUEST, OR OTHER PERSON EXPRESSLY INCLUDING ANY CLAIM ARISING OF THE NEGLIGENCE OF SHALOM AUSTIN, ITS STAFF OR EMPLOYEES. I SPECIFICALLY AGREE THAT, IF I (ON MY OWN BEHALF OR ON BEHALF OF ANOTHER, INCLUDING AN ESTATE) ASSERT A NEGLIGENCE CLAIM AGAINST SHALOM AUSTIN AND/OR BREACH MY AGREEMENT NOT TO SUE, I WILL PAY ALL REASONABLE FEES, INCLUDING ATTORNEYS’ FEES, COSTS AND EXPENSES INCURRED BY THE SHALOM AUSTIN TO DEFEND (1) THE NEGLIGENCE CLAIM(S) AND (2) ALL OTHER CLAIMS BASED ON THE SAME FACTS AS THE NEGLIGENCE CLAIM(S).

8. I further agree that I WILL INDEMNIFY AND HOLD HARMLESS SHALOM AUSTIN, ITS MEMBERS, OPERATORS, LESSORS, LESSEES, OFFICERS, AGENTS, AND EMPLOYEES from any loss, liability, damages or cost of any kind that it may incur as the result of any injury to myself or to any member of my family to the extent released in paragraph 7 above.

9. I understand that Shalom Austin photographers may be present on campus at any time and at any event or program, and that those photographers may take photographs or video of me and/or my family for marketing purposes. I understand that it is my responsibility to notify the photographer and Shalom Austin employees if photos or video of my family or myself should not be used for Shalom Austin marketing purposes.

COVID-19 RELEASE AND WAIVER OF CLAIMS ADDENDUM (“Release”)

I hereby acknowledge the health risks and dangers associated with the transmission of the COVID-19 virus, and other communicable diseases, and recognize that exposure to the COVID-19 virus, or other communicable diseases, could occur while participating in programs or making use of the Shalom Austin Jewish Community Center (JCC).

I HAVE READ AND FULLY UNDERSTAND AND ACKNOWLEDGE THE CONTENTS OF THE RELEASE AND AGREE THAT I AM VOLUNTARILY WAIVING, RELEASING, INDEMNIFYING AND DISCHARGING SHALOM AUSTIN, ITS OFFICERS, DIRECTORS, EMPLOYEES AND VOLUNTEERS FROM ANY AND ALL LIABILITY, INJURY AND DAMAGE, AS MORE FULLY SET FORTH ABOVE, INCLUDING BUT NOT LIMITED TO EXPOSURE OR TRANSMISSION TO THE COVID-19 VIRUS.

The following policies should be observed by all JCC Members and their guests.  

Fitness Center  

• The Fitness Center is open to members ages 13 and older. Group Exercise classes are by reservation only.
• Proper workout attire must be worn at all times, including athletic shoes (no flip-flops or crocs).
• Food and drink are prohibited with the exception of no spill water bottles.
• There is a 30-minute time limit on all cardiovascular equipment (treadmills, bikes, ellipticals, step machines) during peak times or when someone is waiting.
• Use a spotter when lifting heavy weights.
• The use of lock-collars on barbells when lifting is mandatory.
• Wipe down and return equipment after use.
• Be safe and considerate. Please take cell phone conversations out of the Fitness Center.
• No outside trainers are permitted to offer services at the Dell JCC. For more information on personal training services at the JCC, visit www.shalomaustin.org/personaltraining/.

Group Exercise

• Reservations are required to participate in all Group Exercise classes
• Class attendees must be 13 years of age or older, regardless of whether they are accompanied by a parent or guardian.
• We kindly request that all members cancel their reservation before 7:00 PM the night before the class date.
• A $10 fee will be charged for all no-shows. This fee will be automatically applied to the credit card on file.
  Learn more about our cancellation policy here.

Gym

• Rubber-soled athletic shoes must be worn.
• Food and drink are prohibited with the exception of no spill water bottles.
• Carriages/strollers must remain on the perimeter of the gym floor.
• Indoor pickleball is permitted during scheduled open play.
• Gym availability is subject to change, please check the gym schedule.

Nature Trail  

• The nature trail is approximately .5 miles in length. Please stay on the path and do not cross barriers or fences.
• No bicycles are allowed.
• No pets are allowed on the Dell Jewish Community Campus.

Rochelle & Stanley Ferdman Family Aquatic Center Rules

• No horseplay, profanity, running or unnecessary roughness.
• No diving in areas less than 8 feet deep. Dive blocks are permitted for programming use only.
• Only U.S. Coast Guard approved lifejackets are permitted.
• Extended breath holding activities are dangerous and prohibited.
• Persons under the age of 14 must not be in the pool area without adult supervision.
• Patrons must stay off lane lines, safety lines, and lifeguard chairs.
• Smoking, vaping, tobacco, gum, glass or alcohol are not permitted.
• Cutoffs, underwear, or revealing bathing suits are not permitted.
• Food and drinks are not permitted within 8 feet of the pools.
• Patrons should shower prior to entering the pool.
• Do not swim if you have been ill with diarrhea within the past 2 weeks.
• Do not drink the pool water or from the water feature.
• Refrain from entering the pool if you have any open wounds or sores.
• Non-service animals are prohibited.
• All patrons must use the bathroom facilities when changing.
• Children who are not potty trained must wear a swim diaper plus an additional layer.
• Changing diapers on the pool deck is not permitted.

Weather

• At the first sign of thunder or lightning, pools will be cleared and remain closed for 30 minutes after the last strike of lightning or clap of thunder.
• In the event of heavy rain, wind or thick fog and the bottom of the pools cannot be clearly seen, the pool will close until it’s safe to reopen.
• If the temperature gauge on the pool deck reads at or near 32 degrees, the pool will close as a precaution for icy conditions on the deck.

Lifeguards

• Lifeguard audits including simulated rescues and scenarios are conducted frequently. Live individuals may be prearranged by the aquatics management team to participate in audits.
• The aquatics staff are highly trained and responsible for establishing and enforcing Shalom Austin rules and policies, whether written or verbal, to create and ensure a safe aquatic environment. Please always follow their instructions.

Safe Swimmer Policy

• Children 13 years of age and under must be actively supervised by a parent or responsible adult at all times. Children in this age group who have not passed the swim check must always have an adult in the water within arm’s reach.
• Teens ages 14 to 15 are permitted within the pool area without an adult present after successfully passing the swim check. 

Age Groups

• Ages 0-4: Children with or without a lifejacket must be within arm’s reach of a parent or responsible adult and actively supervised at all times.
• Ages 5-13: Responsible adults must remain on the pool deck and actively supervise their child(ren). Children who have not passed the swim check must be supervised by a responsible adult in the water and within arm’s reach. Swimmers who successfully pass the swim check annually are permitted to swim without a responsible adult within arm’s reach.
• Ages 14-15: Teens are permitted in the pool area without a responsible adult after successfully passing the swim check annually. Teens who have not passed the swim check must be supervised by a responsible adult on the pool deck.

Swim Check Requirements

• Swimmer must make forward progress using freestyle or breaststroke for the length of the pool, 25 yards. Swimmer must swim with their face in the water using any form of rhythmic breathing. Before exiting, swimmer must tread water in the deep end for 15 seconds using their arms and legs. Swimmer must demonstrate the ability to climb out of the water independently.
• If a swimmer becomes vertical in the water, stops, or cannot continue, then the swimmer does not pass the swim check. Swimmers may only attempt the swim check once per day.
• After successfully passing the swim check, the swimmer will receive a wristband that must be worn on the wrist or ankle while in the pool and on the pool deck.

• Children under the age of 13 are not permitted in the locker rooms. Families are asked to use family changing rooms or the pool house.
• No video or photography permitted.
• Lockers are for day use only, items will be removed each night.
• The JCC is not responsible for lost or stolen items.
• Please remember to return your towels to the towel tracker.
• Unreturned towels are subject to a $10 replacement fee.

Children under the age of 13 must always be supervised by an adult member 18 years of age or older while on campus. This includes the Courtyard, Living Room, J Cafe, and playground.

The only exception is if the child is in middle school and their parent / guardian has completed the exemption form so they can walk to and from programs on their own.

Family Membership:

• Family Memberships include 2 adults and any children up to 25 years of age.
• Both parents and any children 18+ years old MUST have a waiver on file.
• Once a child has reached the age of 26, they will be marked as inactive on the membership and will need to activate their own individual membership to access the facilities or pay $36/month.

Nanny/Babysitter:

• Nannies / Babysitters can be added to a family’s account for $36/month.
• Nannies / Babysitters must be 18 years of age and older to supervise children under the age of 13 on campus.
• Nannies under the age of 18 are permitted to bring children to campus and drop them off / pick them up from programs. (Kim’s Gym, Ballet Austin, etc.) Please be sure to indicate this in the notes on the account.

Kids Club:

• Kids Club is open to children ages 3 months – 8 years of age.
• Children under 18 months can reserve for 1 hr./day and children 18 months and older can stay for 2 hrs./day.

Fitness:

• Fitness Center: Children under the age of 13 are not allowed in the fitness center except while working out with a Personal Trainer
• 12-Year-olds who complete a Teen Certification are allowed inside the fitness center
• Group Exercise Classes: Class attendees must be 13 years of age or older, regardless of whether they are accompanied by a parent or guardian.

Aquatics:

Safe Swimmer Policy

• Children 13 years of age and under must always be actively supervised by a parent or responsible adult member 18 years of age or older. Children in this age group who have not passed the swim check must always have an adult in the water within arm’s reach.
• Teens ages 14 to 15 are permitted within the pool area without an adult present after successfully passing the swim check. 

Age Groups

• Ages 0-4: Children with or without a life jacket must be within arm’s reach of a parent or responsible adult and actively always supervised.
• Ages 5-13: Responsible adults must remain on the pool deck and actively supervise their child(ren). Children who have not passed the swim check must be supervised by a responsible adult in the water and within arm’s reach. Swimmers who successfully pass the swim check annually are permitted to swim without a responsible adult within arm’s reach.
• Ages 14-15: Teens are permitted in the pool area without a responsible adult after successfully passing the swim check annually. Teens who have not passed the swim check must be supervised by a responsible adult on the pool deck.

Soccer Field:

Children under the age of 13 must be accompanied by an adult member 18 years of age or older.

Tennis and Pickleball:

Children under the age of 13 must be accompanied by an adult member 18 years of age or older.

Gymnasium:

Children under the age of 13 must be accompanied by an adult member 18 years of age or older. 

Locker Rooms:

• Children must be 13 years of age to be in the Locker Rooms.
• Families are asked to use the family changing rooms or the pool house.

Guest Passes:

• Members must be 18 years of age or older to bring a guest.
• Guests must always be accompanied by a member 18 years of age or older.
• Guests under the age of 18 must have a waiver on file that has been filled out by the parent or legal guardian.
• Guest passes are required for all guests ages 4 years and older.

 Yad: Young Adult Division

• Austin’s networking hub for Jewish young professionals in their 20’s and 30’s